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Policy & FAQ

Cancellation policy

We totally understand that sometimes things come up that make it difficult to come to your appointment on time, or at all. I ask you to let me know 24 hours in advance if you need to cancel. Cancellations without the 24 hours notice will be charged 50% of the booked service and a NO show 100%.

Covid-19 measures 

The Happy Toko has taken some measures due the Covid-19 virus, to make the place as safe as possible for our guests.
We’ll ask you to follow our instructions when you visit the salon and shop.

  • Don’t come if your have any symptoms, if you do please cancel your appointment
  • Clean your hands with the sanitiser at the door
  • Come alone
  • Leave your personal things, like phone and rings in the pink basket and bring it to the table
  • We will clean and disinfect the table and tools after use
  • Pay with cards only

The shop

  • Clean your hands with the sanitiser at the door
  • Come alone, the shop is very tiny
  • Grab a basket and do your shopping
  • Pay with cards only



How can I keep my nails pretty?

I’ve made a list with all the do’s and don’ts if wearing gel polish. You can read them here.

How can I book an appointment

You can book your appointment on the bookings page, right here.  If you’re not able the book your appointment you can send a DM on Instagram.

Do you work on the evenings and weekend?

Yes I do, but unfortunately there are no spots anymore for the evenings and weekend at the moment. Please keep an eye on my Instagram stories.
I often post there the open spots, if someone cancels.

My nails are weak, can I have gel polish?

If you can bend your nails, the gel polish with the strengthener is the perfect treatment for you. With this treatment your nails will be stronger and won’t break that easily.
But if your nails are thin from your previous gel polish, acrylics or gel nails and not have been removed properly, then I would recommend to take a rest and do a nail polish strengthener treatment.
In the salon we sell the Orly nail polish for brittle nails, you can drop by and get one.

Can I park closeby?

Yes, if you come by car you can park your car at the parking garage “Grifthoek“. The parking garage is next to the Hooghiemstra building.

Are your products Vegan and cruelty free

Yes, everything I use is cruelty free! So not tested on animals. The gel polish, cuticle oil, hand cream are vegan.
We also care about the environment.



Twijnstraat 71, 3511 ZJ Utrecht, The Netherlands

The Happy Toko © 2018.
All rights reserved.

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